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Pathway towards employment

Our pathway towards employment courses are for those working in catering, bars or front of house.

Level 1 Food Safety in Catering

This course raises awareness of key food safety issues and provides learners with an introduction to food safety. On the course you will look at how to keep work areas clean and the role the individual food handler plays in reducing contamination. This course is 4.5 hours.

Level 2 Food Safety in Catering

This is an essential qualification for anyone looking to work (or volunteer) in food preparation in a café, restaurant or organisation. It is the legal minimum requirement in order to handle food in the workplace. The course covers food safety hazards, all aspects of temperature control, food handling and storage. This course is a full day.

Level 2 Award in Food Allergen Awareness and Control in Catering

This qualification is designed to provide knowledge and understanding of food allergens and foods that commonly cause intolerances, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross-contamination. This course is 5 hours.

Learn the Basics of Cocktail Mixology

Learn everything you need to know to make a selection of delicious classic drinks on this short course with the Mixology Group. The course includes making two cocktails, a basic introduction to techniques including building, muddling, shaking and straining. This course is 1 hour online with cocktail a box or up to 2 hours face to face. Subject to availability. Additional requirements apply.

Introduction to Customer Service

This course provides an introduction to the skills and personal qualities required for careers and job opportunities within the customer service sector. It will look at dealing with the public face-to-face, first impressions, using the telephone/writing to interact with customers and dealing with complaints. This course is 6 hours or two sessions of 3 hours.