- Contact Us
Get in touch
Whether you need to get in touch to let us know if you're unable to attend your course, raise a query, let us know your feedback or anything else, find out how to contact us below.
Call us on 03000 41 40 25*
Our centre staff are available between 9am and 5pm, Monday to Friday.
Write to us
Write to us at:
Community Learning & Skills
Unit A-B London Road Trading Estate
Tell us what you think
We are proud of our services and we would welcome feedback from you. If you would like to compliment or comment on our service, or a particular part of our service, we would welcome and record this.
Any comments will contribute towards ensuring that our customers receive an excellent service at all times.
To provide us with any feedback, please speak to one of the following in the first instance:
- Your tutor
- Your tutor's line manager
However, if we are unable to resolve your concerns with regards to any aspect of our service and you are still dissatisfied please contact us using the email form below.
You will receive an acknowledgement to your message within 3 days of receipt. We will aim to provide you with a full reply within 20 days. If your complaint raises complex issues that cannot be answered within 20 days, we will still write to you to let you know of our progress. We will continue to keep you informed of this at three-weekly intervals until we are able to respond fully to your complaint. A copy of our complaints procedure is available on request.