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We will:
- Provide a safe, inclusive and supportive learning environment for all learners
- Promote and uphold Safeguarding, Prevent, British Values, Equity and Diversity
- Deliver high-quality teaching and learning
- Ensure communication is clear, timely and accessible
- Keep parents/carers informed of relevant progress, concerns and changes where appropriate
- Treat all parents/carers with respect, fairness and professionalism
- Respond to concerns and complaints promptly, fairly and in accordance with CLS policy
- Work in partnership with parents and carers to support learner achievement and progression
CLS expects parents and carers to:
- Behave in line with CLS expectations and treat all staff, learners and wider community members with respect and courtesy
- Engage with staff in a constructive and professional manner
- Recognise and respect the professional role of tutors and staff
- Communicate concerns in a calm, respectful and appropriate way
- Seek to work collaboratively with CLS staff to resolve any issues
- Be open to feedback regarding their child's progress, behaviour and engagement
- Respect the privacy and confidentiality of other learners and families
- Encourage and support their child to attend regularly and be punctual and participate, complete home learning and meet deadlines
- Take responsibility for supporting their child's behaviour and engagement