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Date Published: 26/09/2025
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Why Work Skills Matter
Work skills - also known as employability or soft skills - are the foundation of a successful career. They include communication, time management, teamwork, problem-solving and adaptability. These are the skills that employers value most, and they're often what set candidates apart in competitive job markets.
But work skills aren't just for job seekers. If you're already in work, developing these skills can help you:
- Take on new responsibilities
- Lead teams more effectively
- Handle workplace challenges with confidence
- Improve your productivity and wellbeing
- Prepare for promotions or career changes
Kent Adult Education's Work Skills courses are designed to be accessible, supportive and relevant - whether you're just starting out or looking to grow.
Browse our Work Skills courses
Introduction to Team Leading
If you're ready to take your first step into a leadership role, this course is for you. Learn the fundamentals of team leading, including:
- Motivating and supporting others
- Delegating tasks effectively
- Managing performance
- Building team cohesion
Ideal for those who are new to leadership or aspiring to become supervisors or team leaders.
Browse our Work Skills courses
Emotional Intelligence in the Workplace
Emotional intelligence is a key skill in today's workplace. This course helps you understand and manage your own emotions, while also improving your ability to empathise, communicate and collaborate with others. You'll learn how to:
- Build stronger relationships at work
- Navigate conflict with confidence
- Lead with empathy and awareness
Time & Stress Management in the Workplace
Feeling overwhelmed at work? This course offers practical strategies to manage your time more effectively and reduce stress. Topics include:
- Prioritising tasks
- Setting realistic goals
- Managing deadlines
- Coping with pressure
Perfect for anyone juggling multiple responsibilities or looking to improve their work-life balance.
Browse our Work Skills courses
Writing Skills - Ace That Cover Letter
A well-written cover letter can open doors. This course helps you craft compelling, tailored cover letters that highlight your strengths and make a strong first impression. You'll learn:
- How to structure your letter
- What to include (and what to avoid)
- How to align your letter with the job description
Speaking Skills - Ace That Interview
Interviews can be nerve-wracking - but preparation is key. This course helps you build confidence and communicate clearly in interviews. You'll practice:
- Answering common interview questions
- Presenting yourself professionally
- Using body language effectively
Employability - Master Your Customer Service Skills
Customer service is a vital skill across many industries. This course helps you develop:
- Active listening and communication
- Problem-solving techniques
- Professionalism and empathy
- Strategies for exceeding customer expectations
Employment Skills - Create Your Own Event
Planning and delivering an event is a great way to build transferable skills. This course covers:
- Event planning and logistics
- Budgeting and promotion
- Teamwork and time management
- Evaluation and feedback
Great for those interested in hospitality, marketing or community engagement.
Browse our Work Skills courses
Free Support from the National Careers Service
Not sure where to start? The National Careers Service offers free, impartial advice to help you plan your next steps. Kent Adult Education hosts regular information sessions where you can:
- Speak to a qualified careers adviser
- Get help with CVs, applications and interviews
- Explore training and career options
- Learn about local job opportunities
Free Employment Essentials Courses
Kent Adult Education also offers a series of free online Employment Essentials courses, designed to help you build confidence and practical skills for the workplace. These include:
- CV writing
- Interview preparation
- Job searching techniques
- Digital skills for work
Working In Art
Develop your artistic skills and explore opportunities in illustration, design and painting.
Browse our Working In Art courses
Working in Craft
Learn skills in textiles, ceramics, jewellery-making and more - ideal for starting your own craft business or selling online.
Browse our Working In Craft courses
Counselling Courses
Gain insight into human behaviour and communication - valuable for careers in support work, education or mental health.
Browse our Counselling courses
Languages & Communication (including BSL)
Languages open doors. Whether you want to work in tourism, education or international business, learning a new language - or British Sign Language - can be a powerful asset.
Browse our Languages & Communication courses
Qualifications for Career Progression
Diploma for the Early Years Practitioner (Level 2)
This qualification prepares you for working with young children in nurseries, preschools, or as a childminder.
Certificate in Supporting Teaching and Learning in Schools (Level 2)
Ideal for those looking to become a teaching assistant or support staff in schools.
Browse our Teaching & Learning courses
Flexible Learning That Fits Around You
One of the best things about Kent Adult Education's Work Skills courses is their flexibility. Many are delivered online meaning you can learn from home, at your own pace and around your existing commitments. Whether you're working full-time, caring for family, or job hunting, there's a course that can fit your schedule.