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Level 2 Award in Introduction to Counselling Skills (ICSK-L2)
Book your place
To enrol on this course please enter your course enrolment password into the box below.
Check your eligibility to enrol online
You must meet the entry requirements below:
- You must be ordinary resident in the UK at the start date of the course - Ordinary resident means you live in the UK and have chosen to live here for a settled purpose
- You must be a British citizen
- You must be aged 19 or over as at the 31st August 2025 for courses in the 2025/26 academic year
- You must agree to commit to and complete an Individual Learning Plan in agreement with your course tutor
Who can join this course
This course is open to anyone aged 18 or over who is interested in developing basic counselling skills. It is ideal for individuals in helping roles—such as support workers, healthcare assistants, teachers, or volunteers—who want to enhance their ability to listen and respond effectively. No prior counselling experience is required, making it a perfect starting point for those new to the field.
The course will involve full learner participation and self-reflection. There will be personal and sensitive discussions in small and large groups, group activities and role plays followed by observer feedback. You will be asked to write a weekly reflective learning journal.
Assessment is by completion of an online portfolio and tutor observation of practical skills during the course.
Is this course for me
The 'Counselling Skills Introduction Award CPCAB Level 2' course gives the opportunity for personal and professional development for those who work regularly with others, particularly in a supportive or advisory capacity.
This course is designed for you if:
You want to learn foundational counselling skills such as active listening, empathy, and appropriate responding.
You’re curious about counselling and want to explore whether it’s the right career path for you (please note: this course does not qualify you to practice as a counsellor).
You’re looking to improve your communication and interpersonal skills to enhance both personal and professional relationships.
You want to add value to your current role or improve your employability in people-focused professions.
While this qualification does not lead directly to employment as a counsellor, it can be a valuable asset in many roles and is a stepping stone toward further counselling training.
Joining your course
Delivered online
If you require any information about joining this online course then please call 03000 41 22 22 and quote the Course Code ONL/150839/Q/FF.